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Common queries answered
Frequently asked Questions
If you have ordered before 11am, you’ll receive your order within 1-3 business days. If your delivery address is a metro city (Mumbai, Delhi, Banglore, Hyderabad etc) , you’ll receive your order the next day provided that order was not made on public holiday or next day is a public holiday.
As most of our products are delicate, we only allow returns/refunds if the product has arrived broken.
After creating your order if you want to change your shipping address, you can contact our support team on WhatsApp.
Note: It’s not possible to change the shipping address once your order status changes to shipped.
You can track your order on our Track your order page.
Still need help?
Get in touch with us
Have a question? Don’t worry, our customer care executives are available at your service.
Contact Hours: 9am – 6pm (Mon-Sat)
Call us: +919429690080
Email: [email protected] (You’ll receive a response from us within 4-6 working hours)
Address: Wildship Enterprises Private Limited, Kailas Business Park, Vikhroli West, Mumbai – 400079 (Note: this is not a return or visitor’s address)