Common queries answered
Frequently asked Questions
If you have ordered before 11am, you’ll receive your order within 1-3 business days. If your delivery address is a metro city (Mumbai, Delhi, Banglore, Hyderabad etc) , you’ll receive your order the next day provided that order was not made on public holiday or next day is a public holiday.
As most of our products are delicate, we only allow returns/refunds if the product has arrived broken.
After creating your order if you want to change your shipping address, you can contact our support team on WhatsApp.
Note: It’s not possible to change the shipping address once your order status changes to shipped.
Still need help?
Get in touch with us
Have a question? Don’t worry, our customer care executives are available at your service.
Contact Hours: 9am – 6pm (Mon-Sat)
Call us: +919429690080
Email: [email protected] (You’ll receive a response from us within 4-6 working hours)
Address: Wildship Enterprises Private Limited, Kailas Business Park, Vikhroli West, Mumbai – 400079 (Note: this is not a return or visitor’s address)