Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
If you have ordered before 11am, you’ll receive your order within 1-3 business days. If your delivery address is a metro city (Mumbai, Delhi, Banglore, Hyderabad etc) , you’ll receive your order the next day provided that order was not made on public holiday or next day is a public holiday.
Goto My Account page and in register section, enter your email and new password you want. You’ll receive a confirmation link within 15 minutes. Creating an account helps you to manage your address, track your orders and get discounts etc.
After creating your order if you want to change your shipping address, you can contact our support team on WhatsApp.
Note: It’s not possible to change the shipping address once your order status changes to shipped.
You can track your order on our Track your order page.
None of your payment details are saved with us or the payment provider (Razorpay). We use the safest payment gateway which is used by Flipkart as well.
All our prices are inclusive of GST (Goods and Services Tax).
If you want a GST invoice, you can send your GST Number, Company details on this email: [email protected], you’ll receive your GST invoice within 24 hours.
If you need to swap an item
Returns and Exchanges
As most of our products are delicate, we only allow returns/refunds if the product has arrived broken. For more information, click here
Don’t worry, you can contact our WhatsApp support team with the product images you ordered and what you got, we’ll rectify the issue and provide you your product within 2 days.
Stay assured, we’ll send you a new order free of charge.
We’ll initiate your return pickup so that you can enjoy peace of mind shopping with us.
You can contact us on +919987902263. You can WhatsApp or call us on this number in case of any orders.
You can contact us on +919987902263 within 24 hours of placing your order.
Yes, you can only cancel your order until its not shipped.