Customer Help

Our happiness team is always here to assist.


Svastika Help Center

At Svastika, we're committed to making your shopping experience seamless and satisfying. We understand that sometimes you may need a little extra guidance or information to ensure your journey with us is as smooth as silk.

Can't find the answer you're looking for? Don't hesitate to reach out to our dedicated customer support team – we're here to help you every step of the way. Enjoy hassle-free shopping with Svastika!

Orders and Shipping

How long does it take for me to receive my order?

How do I create an account?

How do I change my shipping address?

How do I track the status of my order?

Will you keep my credit card information on file?

Do you charge GST?

Do you provide GST Invoice?

Returns and Exchanges

What is your returns policy?

I received the wrong item

My order arrived damaged

Where should I mail my authorized return?

How do I receive customer support?

What do I do if I entered an incorrect shipping address?

Can I change or cancel an order after I've submitted it?