We'd love to hear from you
Questions about an order, a bulk enquiry, or a partnership — our team in Mumbai is here to help.
Kailas Corporate Lounge, Vikhroli (W)
Mumbai - 400079
Maharashtra, India
Frequently Asked
How do I return or exchange a product?
We offer easy 7-day returns on most pieces. Just message us on WhatsApp or email us with your order ID and a photo, and we'll arrange a pickup. Once the piece reaches us in its original packaging, your refund or exchange is processed within 5–7 working days.
How can I track my order?
As soon as your order is dispatched, we send a tracking link by SMS and email. You can also share your order ID with us on WhatsApp any time and we'll send you a live update.
Can I order in bulk, and are there discounts?
Yes — we love corporate, festive and wedding gifting. Special pricing applies on bulk orders, along with custom packaging and priority dispatch. Share the quantities and your timeline and we'll send a tailored quote.
How do I explore a brand partnership or collaboration?
All partnership, collaboration and influencer enquiries are handled over email. Please write to us with a short note about your brand, and our team will get back to you.
What are your shipping timelines? Do you ship internationally?
We offer free shipping across India — most orders are dispatched within 1–2 working days and delivered in 3–7 days. Yes, we also ship worldwide for the Indian diaspora; international timelines and charges are shown at checkout.
Do you offer customisation and gift packaging?
Absolutely. Every order arrives in premium, gift-ready packaging at no extra cost, and we offer personalised engraving and custom gifting for special occasions. Share your idea on WhatsApp and our artisans will help bring it to life.
