Svastika · Policies

Privacy Policy

On this page

Last updated: 26 June 2026

This Privacy Policy explains how Wildship Enterprises Private Limited (“Svastika”, “we”, “us”, or “our”) collects, uses, shares, and protects your personal data when you visit svastika.in (the “Site”) or make a purchase from us. We are committed to handling your data responsibly and in line with India’s Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology Act, 2000 and its rules.

1. Who We Are

Svastika is a Direct-to-Consumer brand operated by Wildship Enterprises Private Limited, a company registered in India. For any privacy-related questions, you can reach us at contact@svastika.in.

2. Information We Collect

We collect the following categories of personal data:

Information you provide to us

  • Order & account details: your name, billing address, shipping address, email address, and phone number.
  • Payment information: payments are processed securely by our payment partners. We do not store your complete card or banking details on our servers.
  • Communications: any information you share when you contact us for support, enquiries, or feedback.

Information we collect automatically

  • Device & usage data: your browser type, IP address, time zone, cookie data, the pages and products you view, search terms, and how you interact with the Site.
  • Source: collected automatically using cookies, log files, web beacons, tags, and pixels.

3. How We Use Your Information

We use your personal data to:

  • process, fulfil, and deliver your orders, and send order confirmations and invoices;
  • provide customer support and respond to your enquiries;
  • process payments and screen orders for potential fraud or risk;
  • improve and optimise our Site, products, and services;
  • send you updates, offers, and marketing communications where you have consented — you can opt out at any time.

4. Sharing Your Information

We share your personal data only with trusted service providers who help us run our business, and only to the extent necessary. These include:

  • Shipping & logistics partners (such as Shiprocket) to deliver your orders;
  • Payment gateways to process your payments securely;
  • Technology & analytics providers (such as Shopify and Google Analytics) that power and measure our Site.

We may also disclose your data when required to comply with applicable laws, respond to a lawful request from a government authority, or protect our legal rights.

5. We Do Not Sell Your Data

We do not sell your personal data to third parties for monetary consideration.

6. Cookies & Tracking Technologies

A cookie is a small file stored on your device when you visit our Site. We use functional, performance, advertising, and analytics cookies to remember your preferences, keep your shopping experience smooth, and understand how the Site is used. You can control or disable cookies through your browser settings, though some features of the Site may not work properly without them.

7. Advertising & Analytics

We use Google Analytics to understand how customers use our Site. You can learn more about Google’s practices here and opt out of Google Analytics here. We also work with advertising partners (such as Meta and Google) to show you relevant ads. You can manage your ad preferences via:

8. Data Retention

We retain your personal data for as long as needed to fulfil your orders, comply with our legal, tax, and accounting obligations, and resolve any disputes. When the data is no longer required, you may request its deletion as described below.

9. Your Rights

Under the DPDP Act, 2023, you have the right to:

  • access the personal data we hold about you;
  • request correction, updating, or completion of your data;
  • request erasure of your data, subject to our legal retention obligations;
  • withdraw your consent at any time;
  • nominate another person to exercise your rights in the event of death or incapacity.

To exercise any of these rights, please email us at contact@svastika.in.

10. Children’s Privacy

Our Site is intended for users aged 18 and above. We do not knowingly collect personal data from children under 18 without verifiable parental or guardian consent. If you believe a child has provided us with personal data, please contact us at contact@svastika.in and we will delete it.

11. Data Security

We use reasonable technical and organisational safeguards to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

12. International Visitors

If you are visiting from outside India, please note that your data will be processed in India.

EEA / UK (GDPR): If you are in the European Economic Area or the UK, we process your data on the lawful bases of your consent, the performance of our contract with you, compliance with our legal obligations, and our legitimate interests. You have the right to access, correct, port, or erase your data.

California (CCPA): If you are a California resident, you have the right to know what personal data we hold, to request its deletion, and to opt out of its sale. As stated above, we do not sell your personal data.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The “Last updated” date at the top reflects the most recent version.

14. Grievance Redressal & Contact

If you have any questions, concerns, or complaints about how we handle your personal data, please contact our Grievance Officer at contact@svastika.in. We will acknowledge and address your concern within the timelines prescribed under applicable Indian law.

Keep exploring