Last updated: 26 June 2026
Welcome to Svastika, operated by Wildship Enterprises Private Limited (“Svastika”, “we”, “us”, or “our”). These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from svastika.in, you agree to comply with and be bound by these Terms.
1. About Our Products
Svastika offers a wide range of idols, home décor, spiritual artifacts, and gifting pieces, crafted using premium materials such as pure brass, gold- and silver-plated metals, marble dust, resin, iron, German silver, and ceramic, among others. The exact material of each product is mentioned on its respective product page.
Because many of our pieces are handcrafted using quality materials, their pricing reflects the craftsmanship, material cost, and market inputs involved. While our prices may be higher than mass-produced alternatives, they represent the quality, authenticity, and lasting value embedded in each piece. Prices are confirmed only upon successful payment.
2. General Terms
- You must be of legal age to use our services and place an order.
- Using our website for any unlawful, fraudulent, or abusive purpose may lead to suspension or termination of services.
3. Product Accuracy & Variations
- We strive for accuracy in our descriptions and images, though minor colour or design differences may occur due to lighting or screen variations.
- As many of our products are handcrafted, slight variations may occur, making each piece unique.
4. Pricing & Modifications
- We reserve the right to update product details, availability, and pricing without prior notice.
- Prices may change based on material and market inputs. The price applicable to your order is the one confirmed at the time of successful payment.
5. Orders & Billing
- Orders may be modified, held, or declined if they are suspected to be fraudulent or intended for unauthorised bulk resale.
- Please ensure all account and payment details are accurate and up to date at the time of placing your order.
6. Returns & Support
- Our Return & Refund Policy explains the steps and conditions for returns, replacements, and refunds.
- For common queries around pricing, authenticity, gifting, or packaging, you can reach our support team anytime via our Contact page.
7. Third-Party Services
- We may integrate external tools, services, or links. Svastika is not responsible for the content, actions, or policies of third-party platforms.
8. Feedback & Usage Rights
- Suggestions, reviews, or feedback you share with us may be used to improve our products, services, and communications.
9. Privacy
- Your personal data is handled in accordance with our Privacy Policy. We do not share your information without consent, except as described in that policy.
10. Limitation of Liability
- We work hard to offer a smooth shopping experience but cannot be held liable for delays, price changes, or disruptions caused by factors beyond our reasonable control. Products are offered “as is”, without guarantees beyond those provided under applicable law.
11. Governing Law & Jurisdiction
- These Terms are governed by the laws of India. Any disputes arising from or relating to these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.
12. Policy Updates & Contact
- These Terms may be updated periodically. Please review this page from time to time to stay informed. The “Last updated” date above reflects the latest version.
- For any questions, email us at contact@svastika.in.
Thank you for choosing Svastika — where every piece is crafted with care and meaning.
— Team Svastika
